Account & Billing

1.How do I access my account?
-Thanks for your purchase! You'll get an email from us with a password in a few minutes. It might take 5-10 minutes in some cases. Once you...
Fri, 5 Feb, 2021 at 1:49 AM
2.I didn't receive any login information
-It might take 10-15 minutes for some reason. If it doesn't, try the "Forgot Password" functionality. If that doesn't work - send your e...
Fri, 5 Feb, 2021 at 1:50 AM
3.I was accidentally charged for something I didn't want.
--Sorry about that. Please let us know your e-mail and what you were charged for (purchase details) and we will get back to you as soon as possible and refu...
Fri, 5 Feb, 2021 at 1:51 AM
4.Will my subscription automatically renew?
-There are no recurring charges for VideoGamesuite If any Subscription on a monthly and yearly basis then it will automatically renew and we always indicate...
Fri, 5 Feb, 2021 at 1:52 AM
5.Trouble completing the purchase?
-If you are having trouble purchasing a VideoGameSuite, you may have a security protection program running on your computer, or as a web browser plugin. ...
Fri, 5 Feb, 2021 at 1:58 AM